Reopening: what to say & how to say it to avoid losing guests

In today’s post Covid-19 world, guests will have plenty of questions. What’s reopened? What are the changes? What are the precautions taken? What facilities are available? What about face coverings?

In this webinar we welcome three tech leaders talking about how their solutions can help you to avoid losing guests, by communicating with them better. We look at how it works, how easy it is to implement, and what the limitations are.

James Lemon

Co-host, Founder & CEO, The Growth Works

Ex-IHG, Travelport and Hostmaker

Andrew Wheal

Co-host, Hospitality Technology Expert & Consultant

Ex-Mews, Hazlitt, Hamilton, Shangri-La

About The Growth Works

  1. Scalable solutions for hospitality

    At the crossroads of hospitality and tech, The Growth Works helps hotels & restaurants find the best solutions for their issues – from distribution and channel management to hiring, operations automations, online check-in, and much more.

  2. Complimentary first chat

    Get in touch today for a first chat about how we could help your business to grow, even in a downturn.

  3. Join our mentorship network

    Keen to become a mentor to your hospitality pros, or to find a mentor yourself? Sign in to our mentorship network and get started!